REFUNDS
Sunset at Vine, LLC DBA Sunset@Vine, sunsetatvine.com guarantees a full refund of all customer orders canceled within 24 hours of purchase. For example: If you place an order at 8 AM on Jan 1, you will have until 8 AM on Jan 2 in your time zone based on your billing address to cancel for a full refund.
Refund Process: Refunds are returned to the original form of payment within 3 business days however, it may take your bank or financial institution up to 14 business days to credit the refund. In the event, a refund can not be returned to the original form of payment. A check will be mailed within 30 days minus a $10 processing and postage fee.
PAYMENT METHODS
Sunset at Vine, LLC DBA Sunset@Vine, sunsetatvine.com accepts the following forms of payment. Debit or Credit: Visa, MasterCard, AmericanExpress, and Discover Card. Sunset@Vine branded Gift Cards.
AfterPay® allows you to split your payment into (4) interest-free installments due every 2 weeks you will be required to make the first payment upfront. AfterPay® follows its own terms and conditions via its Installment Agreement. For more information visit AfterPay.com
ALL SALES FINAL | NO EXCHANGES AND/OR RETURNS
Beyond the 24-hour refund period, “All sales are final, and there are no exchanges and/or returns allowed. We encourage you to double-check your measurements according to our sizing chart before placing your order.
DAMAGED OR FAULTY ITEM
If you believe you have received a damaged or faulty item(s) please submit a ticket via your customer account. Damaged or faulty does not warrant a return or refund if you purchased the wrong size item.
TYPOGRAPHICAL ERROR DISCLAIMER
In the event, an item has an incorrect price or description due to typographical, photographic, or technical error Sunset at Vine, LLC DBA Sunset@Vine, sunsetatvine.com, shall have the right to refuse or cancel any orders placed for items with the incorrect information and/or price.